Minds Connected Specialist mental health care
built for Australia

PsycheTel AUSTRALIA is a clinician-led organisation dedicated to improving access to psychiatric care and promoting mental health across Australia. We exist to ensure every Australian can access safe, specialist mental health care – wherever they are.

A space where Australians feel genuinely safe

Quality mental health care is not only about clinical excellence. It is about the experience: feeling safe, heard, and in the hands of professionals who hold themselves to a high standard.

Accessible

Specialist care should be available to everyone regardless of geography, circumstance or background
Our telehealth model reduces the barriers that have long kept people from psychiatric care
This includes long waiting lists, distance, and travel costs
Need support? We’re here to help you take the next step

Respectful

We recognise and honour the uniqueness and diversity of every patient we serve
Every individual is treated with empathy, dignity and cultural sensitivity
A space where people feel genuinely heard and never judged

Dependable

We understand what it means to rely on your healthcare provider
High-quality, evidence-based care, delivered consistently.
We accept referrals from GPs and specialists across Australia.

"Every Australian deserves access to specialist mental health care delivered with safety and dignity. "

Where every Australian finds a safe place to begin

At PsycheTel AUSTRALIA, we believe seeking mental health support should feel reassuring, not daunting. We meet Australians where they are at home, in their community, or wherever they feel most at ease – connecting them with the right specialist at the right time.

A clinician who listens without judgment
A system that works without friction
A team that stays with you across your care journey
Clinical, emotional and cultural safety in every interaction
Connects individuals and families across Australia with AHPRA-registered consultant psychiatrists
Coordinates with your GP and existing health team where appropriate, so care stays consistent and connected

A safe clinical environment

Every consultation is held within a secure, governed framework, so patients and families can engage openly, knowing they are in a confidential and trusted space.

Care Without Barriers

High-quality specialist care should not be limited to those who can afford to travel or wait. Our telehealth model brings specialist psychiatry to communities across Australia, including regional and rural areas.

Connected, not fragmented

We work as one coordinated team, sharing information appropriately and communicating proactively, so care is wrapped around the whole person rather than scattered across providers.

Our care follows

Evidence-based protocols, with regular review of each patient’s progress and goals.

Seamless care, from first contact to long-term wellbeing

A clear pathway designed around you, whether you are a patient seeking support, a GP making a referral, or a family finding your way forward.

Referral or self-referral

A Medicare rebate is only available with a valid referral from a GP or specialist. Patients who enquire directly can be seen privately, and we can help arrange a referral. clinician

Initial psychiatric assessment

A comprehensive assessment with one of our FRANZCP consultant psychiatrists, reviewing your history, presentation, and goals to build a personalised care plan.

Coordinated care

Where clinically indicated, your psychiatrist may recommend psychological support or other services and will coordinate with your existing providers. Where indicated, patients are connected with psychologists or counsellors who work in close coordination with the treating psychiatrist.

Ongoing review & shared care

Regular review appointments, GP communication, and care summaries support continuity. We work alongside your existing health team, not in isolation from it.

Minds connected. Ready when you are.

Whether you are seeking specialist care for yourself, referring a patient, or looking to join a team that holds itself to a high standard, we are here.

1300 652 935

Minds Connected Specialist mental health care built for Australia