Telehealth Psychiatry for Melbourne
PsycheTel Australia provides specialist psychiatric care to people across Melbourne and Victoria by secure telehealth. You connect with an AHPRA-registered consultant psychiatrist by video from home, so there is no drive across the city and no waiting room. Please note that PsycheTel is a telehealth service and does not operate a physical clinic in Melbourne. Our telepsychiatry care reaches you wherever you are in the greater Melbourne area.
Why Telehealth Psychiatry
Works for Melbourne
Melbourne’s size works against people who need specialist care. A private psychiatry appointment can mean crossing the city in heavy traffic or waiting months for a first available slot. For many, that is the point at which they give up on getting help.
The pressure is greatest in Melbourne’s outer growth corridors. Areas such as Wyndham, Casey, and Melton are among the fastest-growing communities in the country, yet access to private psychiatric care in these areas has not kept up with the population. Telehealth closes that gap by bringing the specialist to you, rather than asking you to travel toward the inner suburbs.
Areas we serve across
Melbourne and Victoria
Because our care is delivered by telehealth, we support people right across greater Melbourne, including the CBD and inner suburbs, the northern suburbs such as Preston, Coburg, and Epping, the eastern suburbs such as Box Hill and Ringwood, the south east including Dandenong, Frankston, and Cranbourne, and the western growth areas including Footscray, Werribee, Point Cook, and Melton. We also reach people on the Mornington Peninsula, in Geelong, and across regional Victoria.
Conditions We Assess and Treat
Our consultant psychiatrists provide assessment, diagnosis, and ongoing management for a range of conditions, including ADHD, anxiety, depression, autism, bipolar disorder, and PTSD. We also offer confidential support for healthcare workers and first responders. You can explore each of these on our services pages.
Medicare and referrals
A valid referral from your GP or another specialist is required to claim a Medicare rebate for a psychiatry consultation. If you have a regular GP in Melbourne, they can provide this and share useful background information. If you are not sure how to start, our team can guide you and your GP through the referral process.
Mental Health Care
in Your Language
Melbourne is one of Australia’s most multicultural cities, with large and growing communities across the north, west, and south east. Several of our psychiatrists consult in languages other than English, including Urdu, Hindi, Tamil, and Romanian, so you can talk about your mental health in the language you feel most comfortable using. If you would like to speak with a psychiatrist in a particular language, let our team know when you get in touch.
Urgent Support in Melbourne and Victoria
PsycheTel provides planned psychiatric care and is not a crisis or emergency service. If you are in immediate danger or thinking about suicide, call 000 now. For 24/7 support, call Lifeline on 13 11 14. In Victoria, you can also call SuicideLine Victoria on 1300 651 251. (Note to team: confirm the current SuicideLine Victoria number before publishing.)
Frequently Asked Questions
Do you have a psychiatry clinic in Melbourne?
No. PsycheTel is a telehealth service. We do not operate a physical clinic in Melbourne, and instead deliver secure video consultations to people across Brisbane and South East Queensland.
Can I claim a Medicare rebate in Melbourne?
Yes. Medicare rebates are available for eligible patients with a valid referral from your GP or another specialist. Our team can explain the fees and rebates that apply.
Which areas around Melbourne do you cover?
Because we work by telehealth, we support people across greater Melbourne, from the CBD and eastern suburbs to the western and south eastern growth corridors, as well as the Mornington Peninsula, Geelong, and regional Victoria
What time will my appointment be?
Appointments run during Queensland business hours, Monday to Friday. During daylight saving, Melbourne is one hour ahead of Queensland, and our team will confirm your time in Melbourne time.
This page is general information only and is not a substitute for personalised medical advice, diagnosis, or treatment. If you are in immediate danger or thinking about suicide, call 000, or call Lifeline on 13 11 14.